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FAQ

Frequently Asked Questions

Content Selection

  • Why did my automation slot change to "User Scheduled"?
  • Will Facebook penalize me for recirculating content?
  • What’s the difference between Content Mix vs. Content Type Priorities vs. Editorial Multipliers?

Troubleshoot

  • (Nextdoor) Why is my content being blocked?
  • (X) Missing or Incorrect Image
  • (Threads) Missing or Incorrect Image
  • Certified & Supported Browsers for the True Anthem Dashboard
  • Why did Monetization claiming fail for my YouTube Video?
  • YouTube Publishing Warning: Understanding Video Bitrate
  • See all 9 articles

Reporting

  • Understanding Link Tracking for First Comments, Threads, and BlueSky
  • (Instagram) Why aren't there video views on my Instagram videos?
  • What is the difference between Boosted Posts vs. Ads Manager Created Ads for True Anthem Reporting?
  • Why can't I see Paid Impressions in Reporting on Instagram?

Updates & Changes

  • How to Set TikTok Cover Images in True Anthem
  • True Anthem Support for Facebook Page Insights Metric Deprecation: “Impressions” and “Page Fans” Metrics

Other

  • How to View and Manage Your Support Request History
  • Can I Write a G2 Review for True Anthem?

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https://support.trueanthem.com/hc/en-us/categories/41717754291860-Automation-Rule-and-Schedule-Management
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Automation Rule and Schedule Management
Control your social media success
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https://support.trueanthem.com/hc/en-us/categories/4414717797908-Product-Guides
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Product Guides
Handy dashboard recommendations and best practices
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https://support.trueanthem.com/hc/en-us/categories/4418027007764-FAQ
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FAQ
Answers to the most frequently asked questions
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https://support.trueanthem.com/hc/en-us/categories/360000935772-Setup
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Setup
Technical guidelines for setting up True Anthem on your website
Authorization, Team Tags, Time Zones